Category Archives: Culture

White Paper: State-of-Mind and Organizational Performance

In the attached article, my co-author, Paul David Walker, and I explain the role that individual and collective states-of-mind plays in organizational performance.

State-of-mind is the prevailing feeling-state embodied in an organization.  It is the lens and filter through which leaders and teams view their organization and their work.  It is a largely-invisible variable that profoundly shapes virtually every element of organizational performance.

Leaders with a deeper understanding of this variable have greater capacity to raise the prevailing state-of-mind in their organization.  By doing so, they address problems when it matters most: before they even arise.  At the same time, they unleash new levels of vitality, creativity and goodwill that are intrinsic to high-quality states-of-mind and that fuel genuine leaps in organizational performance.

Click here to download and read:  State-of-Mind and Organizational Performance

Audio Program: Humility and Leadership

In his business classic Good to Great, Jim Collins describes his astonishment at observing the humility shared by the chief executives profiled in his book.  Expecting flashy, celebrity-style leaders, Collins’ instead found what he called “Level 5 Leaders”  — low-key individuals who credited others for wins while taking blame for failures; who welcomed feedback while shunning the spotlight; who listened closely to others and respected their contributions; who favored workmanlike focus on the business over publicity and media events.

Such humble leaders have a special ability to bring out the best in people.  They enable those around them to rise to the occasion.  They create space for fresh ideas and creativity to infuse and energize their organizations.  They adapt with nimbleness to changing conditions and respond effectively to new opportunities.

In the audio program below, I share more in-depth reflections on exactly why humility in leadership is so helpful in creating healthier, high-performing organizational cultures.  I also share some anecdotes that revealed to me how the opposite of humility — a rigid or closed orientation marked by unwarranted certainty or self-righteousness — can have disastrous consequences for organizations.

Click here to download and listen to this 40-minute audio program.